Money-back guarantee

The consumer has the right to inform the seller that he renounces the purchase without penalty and without giving any reason within 30 days from the day following the delivery of the product or the conclusion of the service agreement . The order is supposed to be done the day after returning an electronic order form on our website. In the absence of timely cancellation of the sale is taken as definitive. Cancellation of the order exclusively via our website, email or through a registered letter sent to our registered office at 3600 Genk (Belgium), Zuiderring 62. The costs incurred by returning the product are borne by the buyer. The risk of extinction is during this return at the expense of the purchaser. In case of non payment of the purchase price to the buyer is fixed damages amounting to 10% of the total value of the goods, subject to proof by the seller of a higher damage not decreased. Cancellation of the sale and return of the purchased goods is not possible for products bearing a seal, if it has been broken by the customer. These products are supposed to be sealed in the delivery: CDs, DVDs, digital data carriers. The customer must give it back in the original packaging. If both buyer and seller due to force majeure, strike, lockout, and the like are not to be allowed to perform the contract, Seller reserves the right to terminate the agreement without any entitlement to compensation.