Terms & Conditions

General Terms & Conditions of Use

The following terms and conditions of sale are to be recognized as relevant and replace all of the conditions mentioned earlier; with the exception of changes in the way that the previous mentions these explicitly and in a written fashion. In all times, S2 Store attains the right to modify specific conditions in a one-sided fashion. From this follows the fact that it is necessary for the client to reread these at each visit to the S2 Store (http://www.s2store.be) before purchasing any product. S2 store assumes: before placing an order, the client has read the terms and conditions of sale, as premised by S2 Store, and approves of these terms. By entering into a contract with S2 Store©, the client pledges himself to respect these.

The prices as they are represented by S2 Store include all taxes, shipping costs not included should these apply (e.g. in case the address is not situated between the national boundaries of the kingdom of Belgium). Each and every supplementary cost of transport will be calculated at the end of the order, follow-up to the total price of the previously selected products.

S2 Store attains all right to modify the prices at any given moment in a one-sided fashion. S2 Store commits nevertheless to manage the prices, displayed on (http://www.s2store.be) which are in accordance with the moment the client places the order. Should an incorrect price be used, which is without any dispute incredulous in spite of its cause, S2 Store attains the right to cancel the client’s order, even if it had been confirmed in an earlier stage.

The processing of the client’s order depends on the availability of the product in question. When the product concerned should no longer be available, S2 Store will proceed to reimburse the initial purchase price within a period of time consisting of fourteen calendar days.

I. ORDER AND QUOTATION

The specifications, prices and price offers are made subject to all reserves and are based on the current values of wages, raw materials and currency parities. If these undergo changes, we reserve the right to change the prices accordingly point to match. Our products can be supplied while stocks last. In case of exhaustion, the customer will be immediately informed. All orders are payable through eletronische payment as described on our website. By ordering you indicate that you agree to these terms and / or conditions.

2. CANCELLATION & RIGHT OF REVOCATION

At S2 Store, the consumer has the possibility to revoke the distance contract without giving any reason, during thirty (30) days after the conclusion of the agreement. (See exceptions to the right of withdrawal)

The order is assumed to have been placed the day after returning an electronic order form via our website. In the absence of timely cancellation of the purchase, it will be considered final.

Cancellation of the order takes place exclusively via our website (form) or email addressed to our registered office at 3600 Genk (Belgium), Zuiderring 62.

The costs caused by returning the product shall be borne by the buyer. The risk of destruction during this return shall also be borne by the buyer.

In the event of non-payment of the purchase price, the buyer shall owe a fixed compensation amounting to 10% of the total value of the uncollected goods, subject to proof by the seller of a higher damage.

In the event that both the buyer and the seller are unable to execute the agreement due to force majeure, the latter reserves the right to terminate the agreement without any compensation being claimed.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

Cancellation or revocation of the sale and return of the purchased goods is not possible for products belonging to one or more of the following categories:

Products subject to wear and tear:

lamps
mechanical parts
LED's
switch
belts
tubes (including these built in)
batteries, batteries (also rechargeable)
laser diodes
(cross)faders
flightcases
tapes
potmeters, etc. …

Sealed products of which the seal was broken:

Boxed versions of software
Fluids
Refills
License codes and software downloads

Products that cannot be taken back for hygienic reasons:

In-ear headphones when package is opened
Earplugs and hearing protection

III. SUPPLY & DELIVERY TIMES

The agreed delivery deadlines only for information purposes and does not bind the seller. Delay in delivery does not give entitlement to compensation or to dissolve the agreement. The goods are shipped at buyer's risk. Transport costs even when the transport would be organized exceptionally by the seller, shall be borne by the buyer. The prices set by us on the purchase order clearly state the purchase price and delivery costs.

IV. COMPLAINTS AND LIABILITY

Complaints concerning visible defects and deliveries must reach us in writing within 7 calendar days after delivery and in any case for the use or sale of the goods produced. The seller shall only be liable for any lack of conformity or non-conformity of the goods delivered at the time of delivery if it is notified in writing at the latest within a period of 2 months after delivery. After this the buyer the seller will not be held liable and the buyer loses any right to compensation Within this period the seller will proceed to deliver another good of the same quality and specifications. The seller can not be held liable for costs or damages which are caused by improper installation, misuse or poor maintenance of the products sold. Nor is he liable for direct or indirect damage to third parties from any cause, contractual or extra-contractual whatsoever. The buyer shall indemnify the seller previously and expressly waive any claim under the law on product liability. He will turn to the manufacturer or his successors. Seller disclaims any liability for manufacturing defects as well as accidents, malfunctions, uselessness, damage, loss, cost, etc ... which result from the assembly, from changes of any kind that were made to its appliances without its express written permission or by incorrect handling of the material, from normal wear and tear or overload, it is not suitable use etc. on ...

V. SECURITY

The sold units are guaranteed for 12 months from delivery against manufacturing defects (Consumer 24 months). Each thus recognized failure of a component will lead to its replacement. Under no circumstances can be repaid from the purchased item or to pay any damages whatsoever for any reason. Any complaints should be directed to forfeiture to the registered office of the seller and this by registered mail within a period of 8 days after the discovery of the defect. Any complaints outside the aforementioned time limit can not be accepted.

VI. PAYMENTS

All orders are payable through eletronische payment as described on our website. For ordered but not purchased goods will owe a contractual penalty of 10% on the purchase price, with a minimum of € 100. And an arrears of € 10 / year. Failure or late payment, the seller reserves the right to discontinue further deliveries or suspend. He can also claim that the contract of right and without prior notice shall be considered as terminated for the whole or the part not yet executed. In case of non-payment of the invoice, all sums payable immediately even if agreed with prior payment facilities and even when bills were drawn on the buyer. The seller reserves the right to terminate the agreement as of right and without prior notice as dissolved in the event of bankruptcy, insolvency or any change in the legal status of the buyer.

VII. RETENTION

As long as the goods were not paid, they remain the property of the seller, even in bankruptcy or liquidation, or insolvency of the buyer. The buyer undertakes not supplied to sell, alienate or pledge until full discharge of the bill.

VIII. PROTECTION OF PRIVACY

S2 bvba is responsible for the processing of your data, which is stored by us into a file and used for internal and automatic processing in the context of our customer and our business operations, such as order processing and customer management, as well for sending private or commercial offers from our carefully selected third parties. We provide no data to third parties that affect your privacy. You obviously have the right to access and correct your data. Do you wish to receive mailings from us, please notify us in writing. Do you object to the disclosure of names and addresses to third parties, please us also notice in writing.

IX. JURISDICTION AND APPLICABLE LAW

In case of dispute, only the courts of the district of Tongeren jurisdiction. This will always apply Belgian law, even if in the present application would have to be made to the applicable provisions of the CISG. The terms and conditions of the S2 Group have precedence over those of the purchaser, both in the case of quotation and after order placed. He who at the expense of other goods, monies, merchandise, bills, releases, documents of any kind, involving an obligation or a liability release or trigger, which are handed over to him under obligation to return them or they for a purpose to use or employ, deceptive obscures or wastes shall be punished with imprisonment from one month to five years and a fine of € 0.64 to € 12.40. The culprit may also be sentenced to deprivation of rights under Article 33 Penal Code. (Article 491 Penal Code)

IIX. Repayment of the tax on value added tax (VAT)

According to Article 151 of Directive 2006/112 / EC can be VAT exempt supplies of goods. The delivery of goods ordered by persons belonging to the following organizations participate are eligible for exemption from VAT:

The delivery of goods ordered for official use:

1. Foreign diplomatic missions

2. Foreign consular representations

3. European organisms covered by the Protocol on privileges and immunities of the European Union

4. International bodies

5. The army of a state that is part of the North Atlantic Treaty Organisation (NATO forces)

The delivery of goods ordered for private use:

1. Members of a foreign diplomatic mission

2. Members of a foreign consular representation

3. Employees of an international organization (and their families)

To obtain a refund of the VAT, the person who is eligible to submit the certificate of exemption for VAT on S2 Store (signed by the competent authorities of the country of their establishment). Under Article 1.2 of these Terms and Conditions, these provisions only apply to products sold and shipped by S2 Store. For products with a trading partner S2 Store, you must contact the relevant trading partner.